This topic describes how to install and run Inresponse services from the command line using Inresponse.Service. Inresponse.Service is a program that can be run as a shell command. It performs the same tasks provided by Inresponse Service Manager and is useful for debugging.
NOTE: For instructions on managing Inresponse Services from setup.exe, see the topic Installing Inresponse Service Manager.
Install Inresponse.Service
- Ensure that the Inresponse user account has modify permissions for the folder in which Insight was installed.
- Open a command prompt with Run as administrator.
- Change directory to the folder in which Insight is installed.
- Run Inresponse.Service.Installer.exe using the parameters described in the following table.
| Parameter | Description |
|---|---|
| /install | Install a service. |
| /name=<servicename> |
Unique name of the Inresponse service. Note: Do not include spaces in Inresponse service names. Tip: You can locate the Service name in the Services > Properties > General page. |
| /starttype=<starttype> | Specify if and when the service restarts. Select one: Auto, Manual, Disabled. |
| /host=<databasehost [\instancename>] | SQL Server Instance name of the server or workstation where the Insight database resides. |
| /database=<databasename> | Name of Insight database. |
| /user=<userdomain\username> | Domain name and Windows user name of the user context for the service, in the format DOMAINNAME\username. Note: The Windows user name used to install the Inresponse service must be part of the following Microsoft Windows local security setting policy: Log on as a service You can modify this setting for the user in Control Panel > Administrative Tools > Local Security Policy > User Rights Assignments > Log on as a service. |
| /pw=<password> | Windows password associated with the user name. |
| [/loglevel=<level>] | Number that represents the type of service information to store in the text log file. |
| [/<pause>] | Provided as a convenience for writing shell scripts to be executed by clicking. After the script completes, pausing allows the command shell window to remain open. |
| [/<start>] | If selected, the service starts automatically after you complete this installation process. |
| [/maxvm=<maxvmsize>] | The number of megabytes of memory consumed by the process that triggers the Inresponse service to automatically stop and restart. |
| [/shutdowndelay=<shutdown delay in ms>] | How long Inresponse should wait, in milliseconds, when shutting down to allow in-process tasks to complete. |
| [/cfgfolder=<Insight config file folder>] | Location of the Insight configuration file folder. |
| /edit | Edit a service. |
| /uninstall | Uninstall a service. |
Run Inresponse.Service
- Ensure that the Inresponse user account has modify permissions for the folder in which Insight was installed.
- Open a command prompt.
- Change directory to the folder in which Insight is installed.
- Run Inresponse.Service.exe using the parameters described in the following table:
| Parameter | Description |
|---|---|
| /interactive | Run a service in interactive mode. |
| /name=<servicename> | Unique name of the Inresponse service. Note: Do not include spaces in Inresponse service names. Tip: You can locate the Service name in the Services > Properties > General page. |
| [loglevel=<level>] | Unique name of the Inresponse service. Note: Do not include spaces in Inresponse service names. Tip: You can locate the Service name in the Services > Properties > General page. Number that represents the type of service information to store in the text log file. |
| [loglevel=<level>] | Number that represents the type of service information to store in the text log file. |
| [/maxvm=<maxvmsize>] | The number of megabytes of memory consumed by the process that triggers the Inresponse service to automatically stop and restart. |
| [/shutdowndelay=<time in ms to wait before running tasks are interrupted on shutdown>] | How long Inresponse should wait, in milliseconds, when shutting down to allow in-process tasks to complete. |
| [/<pause>] | Provided as a convenience for writing shell scripts to be executed by clicking. After the script completes, pausing allows the command shell window to remain open. |
| /help | View the command-line syntax of Inresponse.Service, as shown in the above figure. |
TIP: Command line parameters in square brackets [ ] are optional.
To stop services running in interactive mode in command shell
Press Ctrl+C.
To monitor Inresponse services with Inresponse Console
You can monitor services using the Inresponse Console form. For more information, see the Inresponse Console topics in the System Administration and Form Reference chapters in the online Help.